Please note that the first night’s accommodation (for 1 night stays) or 50% of the total (for greater than 1 night stays) will be charged at the time of booking.
The full deposit will be refunded for a cancellation up to 21 days before the arrival date, less a 10% cancellation fee.
If cancelling within 15 – 20 days before the arrival date, guests will be refunded 50% of the deposit, less a 10% cancellation fee.
If cancelling 14 days or less before arrival, guests will forfeit their deposit.
If cancellation is COVID related (Border Closures, Lockdowns etc), the deposit will be transferred as a credit to be used within a timeframe as determined by management on an individual basis.